Reference

Terms That Govern Your addav1 Account

These terms set out what you agree to when you open and use an addav1 account, including how deposits via bKash, Nagad, and Rocket are handled and what we expect from both sides.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh-region accessOne account per personSubject to local law

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HOW WE OPERATE

How We Apply These Terms on Your Account

These terms are not just a legal formality — they describe how we actually run accounts, handle payments, and respond when something goes wrong. Here is what that looks like in practice.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Payment Verification

Every withdrawal is checked against the wallet number on your account — bKash, Nagad, or Rocket. This step exists to make sure funds only go back to the person who deposited them.

Dispute Handling

If you believe a transaction was processed incorrectly, raise it within 30 days. We review the payment record and respond with a decision and the reasoning behind it.

Terms Updates

When we revise these terms, the updated version goes live on this page with a note at the top. We do not send individual notices for minor wording changes.

What These Terms Actually Cover

addav1 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on addav1, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — depositing funds through bKash, Nagad, or Rocket; placing bets; withdrawing winnings; and contacting our support team. We

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may update these terms when our services change. When that happens, we will post the revised version on this page and the continued use of your account after that point means you accept the updated terms. If any section of these terms conflicts with local law
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in your region, that section does not override your legal rights. Eligibility to use addav1 depends entirely on whether online betting is permitted under the laws of your location. We do not make that determination for you — it is your responsibility to check before you
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open an account. Accounts are personal. You may not share login credentials, transfer account balances, or operate an account on behalf of another person. Any account found to be shared or operated fraudulently will be suspended pending review. Deposits made via bKash, Nagad, or Rocket are
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credited to your account wallet once the transfer is confirmed on our end. Withdrawal requests go through a verification step before funds are released back to your registered mobile wallet.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Questions About These Terms

If something in these terms is unclear or you want to raise a dispute about your account, our support team handles terms-related queries directly. Reach us through any of the channels below and include your account ID so we can pull up your record quickly.

Live Chat Open the chat window from any page on addav1. Mention your account ID and the specific clause or issue you want to discuss.

Email Support Send your query to our support address with your registered mobile number and a clear description of the terms question or dispute.

Help Centre Our help centre has a dedicated section for account and terms queries. Search by topic or browse the terms FAQ before raising a ticket.

Common Questions on These Terms

These are the questions we get most often about how our terms work in practice — covering eligibility, payments, account rules, and what to do if something is not right.

Account eligibility depends on your local law and region. It is your responsibility to confirm that online betting is permitted where you are before registering.

No. These terms allow one account per person. Duplicate accounts are suspended on detection, and any balance held in a duplicate account may be forfeited pending review.

Contact support before making a withdrawal. We need to verify the new number against your account identity before we can update the registered wallet and release funds.

Raise it with support within 30 days of the transaction date. Include your account ID and the transaction reference. We will review the payment record and respond with a decision.

We update these terms when our services change. The revised version is posted on this page. Continuing to use your account after an update means you accept the new terms.

Any section that conflicts with applicable local law in your region does not override your legal rights. The rest of the terms remain in effect for the parts that do apply.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your addav1 Account

How We Apply These Terms on Your Account

Account Security

Payment Verification

Dispute Handling

Terms Updates

Questions About These Terms

Common Questions on These Terms

01 Who can open an addav1 account?

02 Can I have more than one account?

03 What happens if my bKash or Nagad number changes?

04 How do I dispute a transaction I do not recognise?

05 Do these terms change, and will I be told?

06 What if part of these terms conflicts with the law in my area?

Terms & Conditions

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